Insights
April 4th, 2025 ||
AI is transforming IT service management (ITSM) by streamlining operations, accelerating response times, and empowering teams to focus on what matters. From virtual agents handling service requests to intelligent automation reducing workloads, AI is revolutionising how services are delivered and managed.
At Saros Consulting, we bring deep industry experience and a forward-thinking approach to help you choose the right solutions, drive adoption, and achieve real results—ensuring your AI journey is efficient, compliant, and future-ready.
Senior ITSM Consultant
November 13, 2024
Saros Consulting modernises mission-critical IT infrastructure for a global biotech company, ensuring compliance, robust data governance, and cybersecurity.
December 5th, 2024
IT service transitions, often a necessary disruption, can serve as a catalyst for innovation. Explore where and how to leverage this opportunity for efficient and cost-effective transformation.
November 13, 2024
Seamless integration is key to a successful merger. Watch our webinar with expert insights on mitigating technical debt, aligning cultures, and ensuring business continuity.
October 31, 2024
Mergers & acquisitions (M&As) offer growth potential, but the road to realising value is often complex. Find out how considered change management can create long-term success.
October 14, 2024
Effective IT integration is crucial after a merger. Learn how Saros Consulting ensures continuity and unlocks long-term value through strategic IT planning.
October 17, 2024
Going beyond compliance is crucial for supply chain resilience. Learn how to address hidden vulnerabilities and build robust security strategies.
September 24, 2024
In part two of this series, Anne Marie Lanigan shares five practical ways to create a culture that supports IT change management, turning resistance into readiness.
October 08, 2024
Discover practical ways to integrate sustainability into your PMO strategy, turning green goals into tangible project outcomes.
September 23, 2023
Streamlining office consolidation and IT integration for a future-ready, hybrid work environment.
September 18, 2024
Transform tech debt into tech wellness with actionable strategies to build a sustainable and efficient IT infrastructure for long-term success.
September 20, 2024
Explore Mary-Ellen Snook’s career journey and her expert perspectives on leading IT teams, managing digital transformations, and driving successful technology initiatives.
September 10, 2024
Discover the four critical components of change management to ensure smooth IT transitions, strategic planning, and overcoming resistance in tech projects.
September 20, 2024
Saros Consulting's project management expertise brings new efficiency and strategic focus to a major energy company's operations.
July 28, 2024
Discover how effective Knowledge Management can enhance ITSM, driving efficiency and innovation in your organisation.
June 24, 2024
Learn how Saros Consulting's successful ITSM overhaul for a major retailer highlights enhanced operational efficiency and strategic tech advancements.
May 24, 2023
Discover how Saros transformed a global retail chain's tablet deployment, shifting seamlessly from Windows to Android with expert precision.
September 18, 2024
Saros Consulting optimises procurement for a safety wear retailer, enhancing contract management and supplier relationships to drive sustainable savings.
June 25, 2024
Learn the keys to achieving IT transformation success, from integrating new technologies to engaging stakeholders and optimising communication.
May 01, 2024
Explore how Saros Consulting masterfully enhanced IT operations and compliance for a global pharmaceutical leader.
January 05, 2024
Discover Saros Consulting's role in transforming a retail giant's network for enhanced connectivity and efficiency.