Hybrid Workplace Transformation for a Multinational Insurance Group

Client Challenge: Modernising a Live Working Environment 

A global insurance leader, with 13,500 employees across 100+ countries, needed to consolidate and optimise its Dublin office space to better align with a hybrid working model. Their commitment to flexibility and adaptation was a driving force behind the office consolidation project, aiming to align their physical space with evolving business needs and employee work patterns. 

This project required moving their operations and IT infrastructure to a single floor while addressing the complexities of legacy systems and employee expectations in a rapidly changing work environment.  

Client Need: A Trusted Partner & Advisor  

Saros Consulting was selected due to our longstanding partnership and proven expertise in managing large-scale IT projects that enhanced operational efficiency and workplace adaptability. 

Our deep understanding of their existing infrastructure and experience in handling legacy systems made us the ideal partner. The client also valued our ability to act as both a central point of contact and a trusted advisor throughout the project. 

Saros Consulting Approach: Holistic Support with Expert Guidance

Our role extended beyond project management to include strategic advisory support for the design and architectural teams. We managed the detailed inventory and survey of all existing IT and AV equipment, identified and decommissioned outdated legacy systems, and orchestrated the complex move of critical LAN/WAN infrastructure. 

Given the live operational environment, Saros played a key role in ensuring seamless communication between all stakeholders, coordinating IT teams, vendors, and external partners. We also focused on employee communication, helping manage perceptions and ensure alignment with the hybrid working model. 

Saros Consulting Delivery 

• Fit-Out & Expansion: Managed the full-scale fit-out of the designated floor, including new workspaces, boardrooms, and a CEO office, ensuring they aligned with flexible work arrangements. 

• Extended IT Infrastructure: Expanded the communications room with upgraded 3-phase power and enhanced cooling to support the network infrastructure, while relocating key systems from the previous data centre. 

• Legacy Infrastructure Transition: Efficiently decommissioned legacy equipment while preserving critical systems, simplifying the move to the consolidated space. 

• Comprehensive Inventory & Testing: Conducted thorough equipment inventories, followed by systematic testing and commissioning to ensure a smooth transition. 

• Central Coordination & Reporting: Acted as the central communication hub, providing clear, regular updates through weekly dashboards and monthly financial reports, ensuring the project remained aligned with the €2.4M budget. 

The Outcome: Reduced Complexity, Enhanced Employee Experience. Under Budget

The project was delivered under budget despite supply chain challenges. By successfully integrating modern and legacy systems into a single, streamlined environment, Saros Consulting reduced operational complexity and enhanced the client’s office experience. Feedback from the client highlighted our proactive management, effective communication, and ability to guide both technical and non-technical aspects of the project. 

 

Saros Consulting Key Capabilities 

Strategic Advisory: Provided design guidance, balancing architectural goals with practical IT requirements.

Complex Infrastructure Management: Expertise in handling legacy systems, inventory, testing, and phased migrations.

Central Point of Contact: Streamlined communication across all teams, ensuring smooth project delivery.

Change Management: Supported employee communication and engagement, addressing concerns and fostering alignment with the new hybrid work environment.

This project underscores Saros Consulting’s strength in delivering comprehensive workspace transformations by blending technical expertise, strategic oversight, and a client-first approach.