IT Excellence Category

AI is transforming IT service management (ITSM) by streamlining operations, accelerating response times, and empowering teams to focus on what matters. From virtual agents handling service requests to intelligent automation reducing workloads, AI is revolutionising how services are delivered and managed.

At Saros Consulting, we bring deep industry experience and a forward-thinking approach to help you choose the right solutions, drive adoption, and achieve real results—ensuring your AI journey is efficient, compliant, and future-ready.

IT service transitions, often a necessary disruption, can serve as a catalyst for innovation. Explore where and how to leverage this opportunity for efficient and cost-effective transformation.

Seamless integration is key to a successful merger. Watch our webinar with expert insights on mitigating technical debt, aligning cultures, and ensuring business continuity.

Mergers & acquisitions (M&As) offer growth potential, but the road to realising value is often complex. Find out how considered change management can create long-term success.

Effective IT integration is crucial after a merger. Learn how Saros Consulting ensures continuity and unlocks long-term value through strategic IT planning.

Discover practical ways to integrate sustainability into your PMO strategy, turning green goals into tangible project outcomes.

In part two of this series, Anne Marie Lanigan shares five practical ways to create a culture that supports IT change management, turning resistance into readiness.

Explore Mary-Ellen Snook’s career journey and her expert perspectives on leading IT teams, managing digital transformations, and driving successful technology initiatives.

Transform tech debt into tech wellness with actionable strategies to build a sustainable and efficient IT infrastructure for long-term success.

Discover the four critical components of change management to ensure smooth IT transitions, strategic planning, and overcoming resistance in tech projects.