Digital Transformation

In this article, Lee Bristow, Director of Cyber and AI Governance at Saros Consulting, examines how the EU AI Act and NIS2 are reshaping retail board responsibilities and exposing directors to new personal liabilities

There’s a dangerous disconnect in modern boardrooms. We assume the future of technology will be a simple continuation of the past, but a powerful confluence of AI and regulation is making that assumption fatal. In this new landscape, the most dangerous decision a board can make is to do nothing at all.

Global transformation programmes are inherently complex, bringing together teams, budgets and technologies on a large scale. While challenges such as delays or rising costs can arise, with the right structure and focus, these initiatives unlock significant value and position organisations for long-term success.

This was the context for Pawel Rogalinski, Programme Manager at Saros Consulting, when he was asked to lead a global SD-WAN deployment designed to cut costs, improve performance and scalability, and build a more agile and secure network for the future.

Missed deadlines, budget overruns and failed projects cost far more than money. They damage reputations, stall growth and close doors to future opportunities. Sandra Lewis, IT Project Manager at Saros Consulting, demonstrates how strong leadership and effective collaboration can turn struggling initiatives into measurable successes.

In the AI era, progress depends on both speed and strong risk management. The leaders of tomorrow will succeed not by playing defence but by embracing clear, disciplined and transparent AI governance.

Transformation projects are common among all businesses. But successful transformation projects are more elusive. Kevin Hayden, Technical Business Analyst at Saros Consulting, talks about how the success of any transformation project hinges on integrating new technology with existing processes, and bringing end users along the transformation journey.

AI is transforming IT service management (ITSM) by streamlining operations, accelerating response times, and empowering teams to focus on what matters. From virtual agents handling service requests to intelligent automation reducing workloads, AI is revolutionising how services are delivered and managed.

At Saros Consulting, we bring deep industry experience and a forward-thinking approach to help you choose the right solutions, drive adoption, and achieve real results—ensuring your AI journey is efficient, compliant, and future-ready.

IT service transitions, often a necessary disruption, can serve as a catalyst for innovation. Explore where and how to leverage this opportunity for efficient and cost-effective transformation.

Discover practical ways to integrate sustainability into your PMO strategy, turning green goals into tangible project outcomes.

In part two of this series, Anne Marie Lanigan shares five practical ways to create a culture that supports IT change management, turning resistance into readiness.