ITSM Consulting

Covering all information technologies within your business, we align IT services with your business needs to deliver a seamless and productive end user experience. Through our ITSM services, Saros can quickly adapt to organisational change and innovation with agility, reducing IT problems and associated costs and disruption. We ensure compliance with regulatory requirements, providing defined policies, process, and methods.

We offer a full ITSM Consulting service in the following areas:

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    Improve service delivery quality and speed to increase customer satisfaction
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    Manage and support your IT infrastructure
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    Design & implement IT Service Management Processes
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    Optimise self-sufficiency and self-service opportunities
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    Set up measurements and KPI’s for service
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    Develop and implement IT service management strategies